Agile Project management allows a team to adapt to change in real-time.
Scrum – Scrummage in Rugby
Scrum allows team to deliver milestones as small pieces
A stand-up meeting is non-negotiable in Scrum & is an opportunity to ask for help. This meeting is set up by Scrum master, the processes owner.
In order for Scrum to work, it relies on:
Stand-up meeting format
- Entire team joins (co-located team & virtual team)
- Same time
- 15 minutes
? What did you do yesterday
? What are you going to do today
? Is anything blocking your progress
“The soft stuff is the hard stuff and the hard stuff is the easy stuff”
Active listening is hearing what someone is really trying to convey, rather than just the meaning of the words they are speaking – Do what I mean, not what I say
There are 3 levels of active listening:
Level 1: Internal listening
We hear the words being spoken, and although we may be very attentive, we interpret them through our own lens. When listening, we are thinking “How is this going to affect me” and miss the speaker’s real message.
Level 2: Focused listening
When listening we let go of our own thoughts and put ourselves in the mind of the speaker. We empathize with their thoughts, experience and emotions as they tell us about the situation.
Level 3: Global listening
We build on the approach in level 2, adding a higher level of awareness, like the antennae function, to pick up on the subtle physical & environmental indicators. These indicators can include the speaker’s movements or posture, their energy level, and the atmosphere or vibe in the room. We notice factors like whether the speaker is voicing the information openly in front of others or privately, the mannerism of others who are within earshot and many other clues to help us understand a fuller context of the information being shared.
Major changes are happening:
- LTE or 4G adoption
- Improved & extended data service packages – higher quality & cheaper rates
- All you can app (AYCA) – unlimited usage of a package of apps for a fixed fees
- Significant growth in developing countries
- Mobile number portability legislation – allowing subscribers to switch freely among operators while keeping their numbers.
For telecom companies, aspects to focus in ever-changing mobile business:
- Migrating from 3G to 4G & improve the quality of the connection
- Creating new & innovative products/services
- Implementing aggressive marketing of the new products/services
- Develop competitive pricing & improve customer services
Sample scoring models:
- Competitive advantage
- Improve customer satisfaction
- Strategic fit
- Technical feasibility
- Market attractiveness
- Leverage of core competencies
- Economic impact (expected annual revenue)
In the absence of direct authority, what challenges does a project manager face when trying to influence the behavior of team members?
- Developing active commitment and accountability among team members without coercive obedience or compliance
- Building trust and persuasion in a project team to gain power
- Using personal authority and networking to negotiate resources
How can a project manager gain the authority required to achieve these goals?
- Use the power of superior knowledge and information about the project
- Understand the power and authority structure in the organization and use it to the team’s advantage
- Build positive relationships and networks with stakeholders
- Build cooperation and align team effort through mutual trust and credibility
- Create self-managed teams for less managing and more accountability
“PPM is the management of the organization’s projects so as to maximize the contributions of projects to the overall welfare & success of the enterprise subject to internal & external constraints by maximizing the project value, balancing the portfolio and aligning it with overall company strategy.” (PPM in theory & practice)
PPM shouldn’t be confused with:
- Management of multiple projects – Program management
- Enterprise project management – 360 view of the organizations’s efforts
- Automation – software is not going to choose the right projects regardless of how good it is.
3 Pillars of PPM
- selected projects must maximize the VALUE for the company
- Financial models
- Scoring models (more comprehensive)
- selected projects must constitute a balanced portfolio
- by product type
- risk versus reward
- the final projects portfolio must be strategically aligned with the company’s overall business strategy
- Top-down approach
- Bottom-up approach
- Combined top-down & bottom-up